All Systems Operational
API Operational
Dashboard Operational
Link Redirection Operational
Deep Linking Operational
Export API Operational
Webhooks Operational
Journeys Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
Links Uptime
Fetching
API Latency
Fetching
Links Latency
Fetching
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Resolved - All the systems are up and working. Facebook attribution data has returned to normal.
Mar 26, 21:40 PDT
Monitoring - Facebook Attributed data is now working as expected. Our Engineering Teams are currently monitoring our systems restarted during this time.
Mar 26, 21:28 PDT
Investigating - Starting around 7:00 PM PST our engineers identified a drop in attributions to Facebook and are currently investigating.
Mar 26, 20:27 PDT
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Resolved - Backfill has now been completed. The data displayed in the dashboard should now be complete and accurate, no data was lost. If any exports containing SKAN data were preformed during this time we advise on exporting once again to ensure data accuracy.
Mar 22, 12:24 PDT
Update - We have identified the discrepancy was related to duplicate SKAN data being displayed as part of SKAN migration. Our engineering teams are now preforming a backfill to correctly display attributed data. Once the backfill has been completed the dashboard will once again reflect the correct values. If any exports containing SKAN data were preformed during this time we advise on exporting once again to ensure data accuracy.
Mar 22, 09:36 PDT
Investigating - Starting 7th March 2024, customers would observe incorrect SKAN-attributed data on the Branch dashboard. Any data that includes SKAN-attributed data exported during this time might also include incorrect data. Our Engineering team is actively working on fixing this issue.
Mar 21, 23:54 PDT
Mar 21, 2024
Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024
Resolved - Dashboard services have returned to normal, no data was affected.
Mar 18, 13:20 PDT
Monitoring - Dashboard services have stabilized, our teams are now monitoring
Mar 18, 08:13 PDT
Investigating - We are observing an issue with our Dashboard Service. Users might see latency with the Dashboard loading or face an error while trying to access the Branch Dashboard. Our Engineering Teams are actively Investigating.
Mar 18, 07:20 PDT
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.