Branch Status

All Systems Operational

API Operational

Dashboard Operational

Link Redirection Operational

Deep Linking Operational

Export API Operational

Webhooks Operational

Journeys Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

Fetching

Links Uptime

Fetching

API Latency North America

Fetching

Links Latency North America

Fetching

API Latency APAC

Fetching

Links Latency APAC

Fetching

API Latency Europe

Fetching

Links Latency Europe

Fetching

Past Incidents

Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

Postback delays for Tune events and Custom / Lifecycle events

Resolved - This incident has been resolved.
Sep 12, 18:32 PDT

Update - The root cause impacting webhook systems has been resolved. All postbacks are firing at regular rates. Customers may experience some delays as we push through the queued webhooks from ~4:00PM PT. We will continue monitoring this system for any issues.
Sep 12, 18:31 PDT

Identified - Engineering has isolated the root cause and we are continuing work to restore realtime postbacks and webhooks.
Sep 12, 18:20 PDT

Investigating - Since 4pm PT, we have stopped realtime publishing of postbacks / webhooks from our system for Tune and Custom / Commerce events. We are currently investigating the root cause for the delays, and will continue updating.
Sep 12, 17:27 PDT

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.