Monitoring - Between August 19, 2026, 10:40 AM PST and August 20, 2026, 4:55 PM PST, a deployment conflict caused duplicate webhook events to be sent for Installs, Reinstalls, and User Lifecycle Events. Ad Partners saw the highest impact; Data Partners and Dashboard webhook subscribers may also have received duplicates. The issue has been identified and fixed.
Impact: Partners who deduplicate events on their end were not affected. Partners who do not deduplicate may have received duplicate postbacks for the affected event types during this window and can deduplicate given event_id. No customer data was lost.
Aug 20, 2026 - 17:47 PDT
Resolved -
Maintenance is now complete, and all webhook services are back to normal.
We are currently processing the backlog of queued webhooks, and all delayed notifications will be delivered shortly. Thank you for your patience.
Aug 24, 13:18 PDT
Identified -
We are currently carrying out brief maintenance on our system. During this time, delivery for some webhooks may be temporarily delayed.
Impact: Webhook notifications are queued and delayed. No data will be lost, and all events will process automatically.
Estimated Resolution: Within the next 10–15 minutes.
We apologize for the inconvenience and will post an update as soon as normal processing resumes.
Aug 24, 12:55 PDT
