All Systems Operational

API Operational
Dashboard Operational
Link Redirection Operational
Deep Linking Operational
Export API Operational
Webhooks Operational
Journeys Operational
Operational
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Partial Outage
Major Outage
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Nov 6, 2026

No incidents reported today.

Nov 5, 2026

mParticle Event Delivery Disruption
Resolved - This incident is resolved. mParticle event traffic is flowing normally, and the data dropped earlier today has been fully replayed. No data loss is expected. We apologize for the disruption and any delay in your data.

If you notice any gaps in your mParticle event data, please contact Support.
Nov 5, 16:19 PST
Update - Service has recovered, and mParticle event traffic is flowing normally again. Events dropped earlier today (starting around 9:40 AM PT) are being replayed, we don't expect data loss. Replayed data may appear in your dashboards and downstream integrations with a delay while the replay completes.
Nov 5, 14:00 PST
Monitoring - Starting around 9:40 AM PT, a failure in part of our event ingestion infrastructure caused event traffic sent from mParticle to Branch to be dropped. We've added capacity and service is recovering. Our engineers are monitoring to confirm it holds.

Impact: Events sent to Branch via mParticle between roughly 9:40 AM PT and recovery were not received, We're still determining the exact volume of affected events.
Nov 5, 13:52 PST

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Custom Exports API – Processing Delay
Resolved - We are now seeing successful completion of the previously delayed jobs and all current exports are processing without any delays.
Oct 26, 04:09 PDT
Identified - We are currently investigating an issue with the processing of Custom Exports API jobs generated between 05:14 UTC and 08:45 UTC.

Please note that processing resumed at 08:45 UTC, and all affected export jobs are being reprocessed automatically but currently delayed due to the accumulated backlog. We are actively working through the backlog and to identify the root cause and will provide further updates as more information becomes available.
Oct 26, 02:32 PDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

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