Branch Status

All Systems Operational

API Operational

Dashboard Operational

Link Redirection Operational

Deep Linking Operational

Export API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

Fetching

Links Uptime

Fetching

API Latency North America

Fetching

Links Latency North America

Fetching

API Latency APAC

Fetching

Links Latency APAC

Fetching

API Latency Europe

Fetching

Links Latency Europe

Fetching

Past Incidents

Dec 18, 2018

No incidents reported today.

Dec 17, 2018

No incidents reported.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

SDK API connectivity issues

Resolved - All iOS SDK traffic has been restored to normal. Between the windows of 4:00PM and 6:07PM, all traffic coming from iOS SDKs which leverage certificate pinning would have failed to connect to our APIs. Our Engineering team is now working to ensure all our certificates are up to date, and correctly compatible with the pinning features enabled on the newer versions of the iOS SDK. It would appear this would haver also briefly impacted connectivity on Android SDKs (only Android v3.0.0+) between 5:30pm - 6:07PM. As of 6:07PM PST all service was restored to normal.
Dec 4, 18:07 PST

Investigating - Starting at 4:00pm PT, iOS SDK traffic to the Branch SDK began to fail due to certificate pinning errors. The certificate issues have been restored and all traffic should be restored to normal as of 5:35pm PT. During this time window iOS SDKs would have been unable to reach the API due to SSL errors. No other systems were impacted during this time. We are continuing to monitor the situation.
Dec 4, 17:39 PST