All Systems Operational
API Operational
Dashboard Operational
Link Redirection Operational
Deep Linking Operational
Export API Operational
Webhooks Operational
Journeys Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In an effort to continue providing our customers with exceptional security compliance, Branch will have a planned upgrade to encryption protocols on some of our databases. The upgrade is scheduled for May 20, 2021 at 2pm PST, and will require roughly 10 minutes with limited impact to our services. Specifically, this upgrade will not impact end-users of Branch links, your link creation, event tracking or SDKs.

However, it will impact the following services:
> Saving/modifying account settings including creating new app accounts or user accounts
> Creating/editing journeys campaigns
> Creating/editing webhooks/DIs, products/permissions, ad networks
> API endpoints for: v1/app, v1/credits and v1/referrals
> Custom domain creation and cert renewal

Non-impacted services:
> Viewing settings, analytics and data exports
> SDKs
> Link creation
> Link routing
> Event tracking
> Deep linking
> Attribution
> Webhooks
> GDPR APIs
> Security and privacy
Posted on Apr 30, 10:53 PDT
API Uptime
Fetching
Links Uptime
Fetching
API Latency
Fetching
Links Latency
Fetching
Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021
Resolved - Our Team was able to identify the root cause and apply a fix. We are back at 100% SR as of 3.05 AM PT.
May 15, 03:37 PDT
Investigating - We are experiencing high latency and low SR on links since 9.50 PM PT. Our Engineering team is actively Investigating this issue.
May 15, 00:35 PDT
May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.