All Systems Operational
API Operational
Dashboard Operational
Link Redirection Operational
Deep Linking Operational
Export API Operational
Webhooks Operational
Journeys Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled System Maintenance Oct 7, 14:30-14:40 PDT
In an effort to continue providing our customers with exceptional security compliance, Branch will have a planned upgrade to encryption protocols on some of our databases. The upgrade is scheduled for Thursday, October 7 at 2:30pm PST, and will require roughly 10 minutes with limited impact to our services. Specifically, this upgrade will not impact end-users of Branch links, your link creation, event tracking or SDKs.
However, it will impact the following services:
Saving/modifying account settings including creating new app accounts or user accounts
Creating/editing journeys campaigns
Creating/editing webhooks/DIs, products/permissions, ad networks
API endpoints for: v1/app, v1/credits and v1/referrals
Custom domain creation and cert renewal

Non-impacted services:
Viewing settings, analytics and data exports
SDKs
Link creation
Link routing
Event tracking
Deep linking
Attribution
Webhooks
GDPR APIs
Security and privacy
Posted on Sep 17, 10:22 PDT
API Uptime
Fetching
Links Uptime
Fetching
API Latency
Fetching
Links Latency
Fetching
Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - The issue is now fixed. Cost data is now being updated and you should be able to see data on the Branch dashboard.
Sep 15, 01:12 PDT
Monitoring - Our engineers have identified the issue and have pushed a fix. We are monitoring and expect the cost data latency to start to catch up.
Sep 14, 22:07 PDT
Investigating - We are seeing latency in our cost data ingestion for Facebook, TikTok, and Apple ad partners. As a result cost data displayed in the dashboard will be delayed. Our engineers are currently investigating.
Sep 14, 16:53 PDT
Sep 14, 2021
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.