All Systems Operational
API Operational
Dashboard Operational
Link Redirection Operational
Deep Linking Operational
Export API Operational
Webhooks Operational
Journeys Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
Links Uptime
Fetching
API Latency North America
Fetching
Links Latency North America
Fetching
API Latency APAC
Fetching
Links Latency APAC
Fetching
API Latency Europe
Fetching
Links Latency Europe
Fetching
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019
Resolved - From 7:15pm - 8:07pm PT we encountered high latency and errors on Links. The root cause has been addressed and we are continuing to monitor.
Aug 21, 20:23 PDT
Update - We are encountering an increase in errors on Links, affecting redirection. Investigation is ongoing.
Aug 21, 19:59 PDT
Investigating - Starting at 7:15pm PT, we are seeing increased latency on Links with some errors. We are investigating.
Aug 21, 19:38 PDT
Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Resolved - Following the recent improvements, Analytics and reporting web dashboards have stabilized. The issue is resolved and we will be continuing additional infrastructure enhancements over the next few weeks.
Aug 16, 17:08 PDT
Update - We have implemented several improvements to the Analytics infrastructure and are continuing to assess progress. Dashboard reporting is generally available with occasional latency.
Aug 13, 21:40 PDT
Monitoring - Increased timeouts and latencies impacting the reporting dashboards should be resolved. We apologize for these issues and we're continuing to monitor this system. The engineering team has identified a failing internal system component responsible for retrieving and serving reporting analytics which is responding much slower than normal. Right now the dashboard is available and accessible, but may be slower to respond than normal. We are continuing to work to restore response times back to normal levels.
Aug 12, 04:44 PDT
Investigating - We're aware of increased error rates and timeouts impacting the Analytics and reporting web dashboards. Our engineering team is currently investigating.
Aug 12, 04:19 PDT
Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
Resolved - Starting at 3:00pm PT, we encountered high latency on Links, with intermittent errors between 3:50pm and 4:50pm PT. This resulted in slow link redirection or in some cases errors. We have addressed the latency and errors and will continue monitoring.
Aug 13, 17:40 PDT
Aug 11, 2019

No incidents reported.