All Systems Operational
API Operational
Dashboard Operational
Link Redirection Operational
Deep Linking Operational
Export API Operational
Webhooks Operational
Journeys Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
Links Uptime
Fetching
API Latency
Fetching
Links Latency
Fetching
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024
Completed - The scheduled maintenance has been completed.
Feb 27, 13:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 13:00 PST
Scheduled - In an effort to continue providing our customers with the most reliable service, Branch will have a planned upgrade to our app configuration and link creation and management services with no impact to your end-users. SDK and API events and link redirection will also not be affected.

The system upgrade is scheduled for February 27, 2024, 9PM UTC and will take less than 5 minutes. The Branch Dashboard will be unavailable during this time.

Feb 15, 08:55 PST
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - Our engineers have now resolved the issue. Since 7:55am, link redirection is working as expected and error rates and latency have returned to normal.
Feb 21, 08:29 PST
Investigating - As of 5:35am PST we are investigating an issue with links and link redirection
Feb 21, 08:05 PST
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - Our Engineering team has applied a fix and the custom events metrics should show up as expected on dashboard reports.
Feb 19, 23:12 PST
Investigating - As of 7.30 PM PT we are facing issues displaying custom event metrics on the dashboard. Users might see incorrect null values for custom events. Our Engineering team is currently investigating.
Feb 19, 21:39 PST
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024
Resolved - The issue has now been resolved. We expect real time data to catch up shortly.
Feb 14, 13:15 PST
Investigating - Around 11:55 am PST our engineering team identified an issue leading to a delay of displaying real time data within the dashboard. We are currently investigating
Feb 14, 12:47 PST