Branch Status

All Systems Operational

API Operational

Dashboard Operational

Link Redirection Operational

Deep Linking Operational

Export API Operational

Webhooks Operational

Journeys Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

Fetching

Links Uptime

Fetching

API Latency

Fetching

Links Latency

Fetching

Past Incidents

Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

Planned System Upgrade

Completed - The scheduled maintenance has been completed.
Feb 23, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 17:00 PST

Scheduled - In an effort to continue providing our customers with the most reliable service, Branch will have a planned upgrade on Monday, Feb 23rd, 2026 from 5:00-7:00 PM PST. During this time Customers will not be able to access the Dashboard, create new apps or export reports via the public API. All other services, and links will continue to work as expected for end users.
Jan 26, 09:44 PST

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

Service Performance Issue

Resolved - Between 3:00 PM and 3:25 PM PST, we experienced a period of service instability that affected Deeplinking and App opens. During this window users may have encountered errors or slower response times. Our team identified this was the result of configuration error during a routine system update. We immediately reverted the change and all services returned to normal operation by 3:25 PM PST. We are currently monitoring our systems and verifying that all delayed data has been processed correctly.
Feb 19, 03:30 PST

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.