Branch Status

All Systems Operational

API Operational

Dashboard Operational

Link Redirection Operational

Deep Linking Operational

Export API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

Fetching

Links Uptime

Fetching

API Latency North America

Fetching

Links Latency North America

Fetching

API Latency APAC

Fetching

Links Latency APAC

Fetching

API Latency Europe

Fetching

Links Latency Europe

Fetching

Past Incidents

Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

API Availability

Resolved - All services have returned to normal
Apr 11, 12:44 PDT

Monitoring - We have identified the root cause, and are deploying a fix. This issue impacted deep linking, Journeys, and install/open analytics.
Apr 11, 12:15 PDT

Update - We are continuing to investigate this issue.
Apr 11, 12:11 PDT

Investigating - Starting at 11:45am PT, we began seeing availability issues on the core Branch API. The team is currently investigating.
Apr 11, 11:59 PDT

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

Ad network Links experiencing issues

Resolved - As of 1:50am PT all Linking systems are back to normal.
Apr 5, 03:47 PDT

Monitoring - All link direction for ad network links are back in operations (they dropped between 80 - 50% success rate). We are still seeing problems associating to networks some frequency of the time and our engineering team is continuing to investigate.
Apr 5, 02:00 PDT

Investigating - We're currently investigating an issue primarily impacting ad network Branch links which began at about 12:10am PT. Our Engineering team is actively working to restore service for all customers.
Apr 5, 01:43 PDT