All Systems Operational

API Operational
Dashboard Operational
Link Redirection Operational
Deep Linking Operational
Export API Operational
Webhooks Operational
Journeys Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
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Sep 3, 2026

Service Performance Issue
Resolved - This has now been resolved.
Earlier, an AWS service outage caused a service disruption to attribution processing, affecting V1/V2 event delivery.

Impact: V1/V2 events sent between2:56 PM PT to 3:38 PM PT were not received.

Service has been fully restored and events are once again processing normally.
Sep 3, 17:30 PDT
Monitoring - Services are beginning to recover, and events are once again being processed. We'll continue monitoring closely and share an update once full resolution is confirmed.
Sep 3, 15:51 PDT
Investigating - We're investigating a service disruption to attribution processing caused by an AWS service outage, resulting in a brief but significant drop in availability.

Impact: Primarily impacting v1/v2 events, starting approximately 2:45–3:00 PM PT today. The issue was identified and responders are actively working it.

We'll share an update as we learn more.
Sep 3, 15:33 PDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Duplicate Webhook Events
Resolved - This incident has been resolved.
Aug 31, 07:44 PDT
Monitoring - Between August 19, 2026, 10:40 AM PST and August 20, 2026, 4:55 PM PST, a deployment conflict caused duplicate webhook events to be sent for Installs, Reinstalls, and User Lifecycle Events. Ad Partners saw the highest impact; Data Partners and Dashboard webhook subscribers may also have received duplicates. The issue has been identified and fixed.

Impact: Partners who deduplicate events on their end were not affected. Partners who do not deduplicate may have received duplicate postbacks for the affected event types during this window and can deduplicate given event_id. No customer data was lost.
Aug 20, 17:47 PDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Delayed Webhook Delivery
Resolved - Maintenance is now complete, and all webhook services are back to normal.

We are currently processing the backlog of queued webhooks, and all delayed notifications will be delivered shortly. Thank you for your patience.
Aug 24, 13:18 PDT
Identified - We are currently carrying out brief maintenance on our system. During this time, delivery for some webhooks may be temporarily delayed.

Impact: Webhook notifications are queued and delayed. No data will be lost, and all events will process automatically.

Estimated Resolution: Within the next 10–15 minutes.

We apologize for the inconvenience and will post an update as soon as normal processing resumes.
Aug 24, 12:55 PDT

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

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