Apple Search Ads Data Issues

Incident Report for Branch

Resolved

From June 27th-July 2nd, Apple Search Ads data was not available due to a bad deployment of a production system that impacted Apple Search Ads API decoding. As soon as the issue was reported, it was immediately recovered. However, Apple Search Ads data was lost for this time period. We sincerely apologize for this issue and encourage impacted customers to reach out to integrations@branch.io for more information.

Due to bugs with Apple's API, data for devices on 11.3 or higher has been absent since June 6th. Also, ad group names have been missing since June 23rd. We are in conversation with Apple to resolve these issues as soon as possible.

Posted Jun 27, 2018 - 11:00 PDT