Install and Open Increased Error Rate

Incident Report for Branch

Resolved

From 10:01-10:20AM, Branch Installs and Open APIs experienced high error rate and response times causing the system to go into an unhealthy state. Engineers immediately manually scaled up the system. As of 10:20 all systems are recovered.

Clicks, Journeys, and V2 Events were not impacted.

Posted May 09, 2023 - 10:34 PDT

This incident affected: API.