Drop in SKAN messages for select ad partners

Incident Report for Branch

Resolved

A fix has been deployed and we will begin backfilling the data.

Posted Aug 11, 2023 - 15:07 PDT

Investigating

We have identified an issue resulting in SKAN messages not being processed for select ad partners starting August 9th 4:05pm PST
Affected ad partners include:
-Tiktok for Business
-Snap
-Moloco
-Ironsource
There is no data loss. We will begin reprocessing once the issue has been resolved.

Posted Aug 11, 2023 - 13:34 PDT