Web Journeys not properly rendering
Incident Report for Branch
Resolved
This issue has been fixed and journeys are all rendering correctly on web. This issue was the result of a release which was tested and should not have had this negative impact. Our engineer teams are now conducting an investigation on why Journeys were failing to render.
Posted 15 days ago. Dec 03, 2018 - 14:27 PST
Update
We are continuing to investigate this issue.
Posted 15 days ago. Dec 03, 2018 - 14:14 PST
Investigating
Our engineering team is investigating a change that's caused Journeys to no longer render on customer's websites. This began happening at around 1:47PM PT. We are rolling back a potential bad deployment which may be the cause of this issue. No other services are affected.
Posted 15 days ago. Dec 03, 2018 - 14:14 PST