Delay in Cost, Click, and Impressions data from Google Ads

Incident Report for Branch

Resolved

The issue has been resolved. All data has been backfilled.
Posted Mar 24, 2025 - 09:50 PDT

Monitoring

Errors have subsided and the backlog has been cleared. We will continue to monitor the API services. In the meantime data is up-to-date.
Posted Mar 21, 2025 - 20:27 PDT

Identified

We are continuing to troubleshoot the issue with google, we expect a temporary delay in cost, click and impression data for Google ads until api issues are fully resolved. Once again, no data loss is expected.
Posted Mar 21, 2025 - 14:54 PDT

Investigating

Our engineering team has identified a significant increase in error responses from the Google Ads API. As a result we are seeing a delay in populating the cost, click and impression data within the dashboard. We are actively working with Google's team to resolve. No data loss is expected.
Posted Mar 21, 2025 - 12:16 PDT
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