API Availability

Incident Report for Branch

Resolved

All services have returned to normal

Posted Apr 11, 2019 - 12:44 PDT

Monitoring

We have identified the root cause, and are deploying a fix. This issue impacted deep linking, Journeys, and install/open analytics.

Posted Apr 11, 2019 - 12:15 PDT

Update

We are continuing to investigate this issue.

Posted Apr 11, 2019 - 12:11 PDT

Investigating

Starting at 11:45am PT, we began seeing availability issues on the core Branch API. The team is currently investigating.

Posted Apr 11, 2019 - 11:59 PDT

This incident affected: API and Deep Linking.